Privacy Policy
TEQUILA CO PTY LTD OPERATING AS TEQUILA VAULT PRIVACY POLICY
Effective Date: 23 July 2026
- Introduction
Tequila Co Pty LT trading as Tequila Vault ("Tequila Vault", "we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, purchase products, become a member, subscribe to our communications or otherwise interact with us.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or providing your personal information, you agree to the practices described in this Privacy Policy.
- What Information We Collect
Depending on how you interact with Tequila Vault, we may collect:
Personal Information
• Full name
• Residential and delivery address
• Email address
• Telephone number
• Date of birth
• Proof of age or identity (where required)
• Purchase history
• Membership details
• Account login details
• Communication preferences
Payment Information
Payments are securely processed by third-party payment providers.
We do not store complete credit card or payment information on our servers.
Website Information
When you visit our website we may automatically collect:
• IP address
• Device information
• Browser type
• Pages visited
• Time spent on pages
• Referral sources
• Cookies and tracking information
- How We Collect Information
We collect information when you:
• Purchase a membership
• Purchase products
• Create an account
• Join our mailing list
• Contact us
• Enter promotions
• Complete surveys
• Attend events
• Browse our website
We may also receive information from:
• Payment providers
• Age verification providers
• Delivery partners
• Marketing platforms
• Analytics providers
- Why We Collect Your Information
We collect personal information to:
• Process purchases
• Deliver products
• Verify legal drinking age
• Manage memberships
• Provide customer support
• Communicate regarding your account
• Send marketing communications (where permitted)
• Improve our website and services
• Detect fraud
• Meet our legal obligations
• Comply with liquor licensing laws
- Marketing Communications
With your consent, we may send:
• Product announcements
• Membership updates
• Educational content
• Invitations to events
• Special offers
• News about Tequila Vault
You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us.
- Cookies
Our website uses cookies and similar technologies to:
• Remember user preferences
• Improve website functionality
• Analyse website traffic
• Measure marketing performance
• Deliver relevant advertising
Most browsers allow you to manage or disable cookies, although this may affect website functionality.
- Age Verification
As Tequila Vault sells alcoholic beverages, we are legally required to ensure customers meet the minimum legal drinking age.
We may collect and verify your date of birth and, where necessary, request additional identification to confirm your age.
Failure to provide satisfactory age verification may result in orders being cancelled.
- Disclosure of Personal Information
We may disclose personal information to trusted service providers including:
• Payment processors
• Courier and freight providers
• Warehousing and fulfilment partners
• Marketing service providers
• Customer support platforms
• Website hosting providers
• IT service providers
• Professional advisers
• Government authorities where required by law
These providers are only given the information necessary to perform their services.
- Overseas Disclosure
Some of our technology providers or service providers may store or process personal information outside Australia.
Where this occurs, we take reasonable steps to ensure your information receives protections substantially similar to those required under Australian privacy law.
- Data Security
We take reasonable steps to protect your personal information from:
• Misuse
• Loss
• Unauthorised access
• Modification
• Disclosure
Measures include:
• Secure hosting
• Encryption
• Password protection
• Restricted staff access
• Secure payment processing
• Regular security updates
While no online system can be guaranteed completely secure, we work to maintain industry-standard security practices.
- Access and Correction
You may request access to the personal information we hold about you.
You may also request correction of inaccurate or incomplete information.
Requests can be made using the contact details below.
We may need to verify your identity before processing your request.
- Retention of Information
We retain personal information only for as long as reasonably necessary to:
• Provide our services
• Meet legal obligations
• Resolve disputes
• Enforce our agreements
When no longer required, information is securely destroyed or de-identified where appropriate.
- Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
- Children's Privacy
Tequila Vault products are intended for individuals aged 18 years and over.
We do not knowingly collect personal information from anyone under the age of 18.
If we become aware that information has been collected from a minor, we will take reasonable steps to delete it.
- Changes to this Policy
We may update this Privacy Policy from time to time.
Any updates will be published on our website and take effect immediately upon publication.
- Complaints
If you believe we have breached your privacy, please contact us.
We will investigate your complaint and aim to respond within a reasonable period.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
- Contact Us
TEQUILA CO PTY LTD OPERATING AS TEQUILA VAULT
Email: hello@tequilavault.com.au
Website: www.tequilavault.com.au